Privacy Policy

Last updated: 15 May 2025

Tamborinemountain.community ("we", "our", "us") respects your privacy. This policy outlines how we collect, store, use, and protect your personal information when you use our website and services.

1. What We Collect

We may collect the following types of personal information:

  • Name
  • Gender
  • Age Group
  • Mobile Number
  • Email Address
  • Topic preferences for alerts
  • Any other information you voluntarily provide via forms or correspondence

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To deliver relevant SMS and email alerts
  • To personalise content and improve user experience
  • To respond to enquiries and support requests
  • To analyse service usage trends (anonymously where possible)

We do not sell or rent your personal information to any third parties.

3. How We Store and Protect Your Data

All personal data is stored securely, using reputable third-party providers that comply with Australian privacy regulations. We implement appropriate technical and organisational measures to safeguard your information from unauthorised access, misuse, or loss.

4. Sharing Your Information

We may share limited data with service providers who support the operation of our messaging systems. These providers are bound by confidentiality agreements and required to uphold privacy and data protection standards.

We may also disclose your information where required by law.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections if the information is inaccurate
  • Request deletion of your personal data (where legally and operationally feasible)
  • Unsubscribe from any communications at any time via provided links or by contacting us

6. Cookies and Analytics

Our website may use cookies and similar tracking tools to improve functionality and understand usage patterns. These do not collect personally identifiable information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact: contact@tamborinemountain.community