Terms and Conditions

Last updated: 15 May 2025

Welcome to tamborinemountain.community ("we", "our", "us"). By using this website, you agree to the following terms and conditions. If you do not agree with these terms, please do not use the site.

1. Purpose

This website provides SMS and email alerts for residents and visitors of Tamborine Mountain, covering emergency/crisis updates, local events, rental listings, job opportunities, community announcements, and special offers.

2. User Eligibility

By using this service, you confirm you are at least 16 years of age or have parental/guardian consent to participate.

3. User Data

We collect information including but not limited to your name, gender, age group, mobile number, email address, and topic preferences. This information is used solely for delivering personalised SMS and email alerts and improving the relevance of our content.

We will never sell your personal information. Data may be stored securely on third-party servers that comply with Australian privacy laws.

4. Messaging Services

By subscribing, you agree to receive communications from us via SMS and email. You may unsubscribe at any time using the links provided in messages or by contacting us at contact@tamborinemountain.community.

We reserve the right to modify the frequency and content of messages as the service evolves.

5. Third-Party Content and Contributions

Some of the information distributed via alerts or shown on the site may be sourced from external community members, local businesses, or public platforms (e.g. Facebook). We make no guarantees regarding the accuracy, completeness, or reliability of this content.

6. Chatbot Use

This site may use AI technology to assist users in finding local information. The chatbot responses are generated from a curated knowledge base and should be used for general informational purposes only.

We do not guarantee the accuracy of responses and disclaim liability for decisions made based on chatbot-generated information.

7. Acceptable Use

Users must not:

We reserve the right to suspend or terminate access for any user in breach of these terms.

8. Limitation of Liability

We do our best to ensure timely and accurate information but cannot guarantee it. We are not liable for any loss, damage, or injury arising from the use or reliance on content or messages delivered via tamborinemountain.community.

9. Modifications

We may update these Terms at any time. Continued use of the website and its services constitutes your acceptance of any revised terms.

10. Contact

If you have questions or concerns, contact us at: contact@tamborinemountain.community

We acknowledge and appreciate the contribution of local residents, businesses, and community groups in helping keep Tamborine Mountain informed and connected.